Interview with a peer- the worst sales experience.
Shay Today I spoke with a fellow student who used to work at a health care facility in the customer service call center. I asked him to tell me about the…
Sales in “Love Actually”?
Todd Hangliter In this extremely funny scene from the movie, “Love Actually”, we find a great example of how NOT to mimic your customer. Lately in class we have been discussing mimicry…
Selling as an Introvert
Robby Randolph Selling is no easy task. There are many things one must think about before, during, and even after making the sale. For some, closing a sale might come easier to…
Training Extroversion
Reese Corley The notion that extroverts make the best salespeople has been debunked; however, the problems that introverts face in sales can sometimes feel impossible to overcome. I am naturally introverted but…
Are Salespeople Born or Made?
Christian Aromando Just like learning to ride a bike, you have to learn how to do something before you get good at it. With riding a bike, the more you practice you…
Extrovert Isn’t Everything
Alex McAndrew Many people believe that the key to selling to people is being an extrovert, but that is not completely true. While it does greatly help when a sales person is…
Selling the Product – Trust
Luke Mantzell Early on in the class, professor Sweet asked around the class who all has sold things before. I commented that I sold poultry chickens for a couple summers with a…
Introverts in Sales
Annie Grace Smith As a very introverted person, the idea of being a salesperson terrifies me. Although you probably figured that out in class last week. However, Professor Sweet made a comment that…
The Post-Sale
Collier Kaufman So many people think that as soon as the actual physical sale is over, that’s it, you can move on. But that is not how its supposed to work. The…
Remembering the Customer’s Needs
In Pink’s To Sell is Human, chapter four called Attunement, he discusses how Sears and Amazon leave an empty chair in their meetings to remind participants of their customer. The…