That Annoying Customer: Listening is a Virtue
smithza1 It is going to happen to everyone if it has not already. Every one of us is going to have to deal with just a terrible customer. A customer where…
The Fateful Mistake
Jon Graber Yelling, frustration, confusion, and annoyance can all be part of selling and unfortunately, sometimes they are directed at the salesperson. This was my experience while working at a sausage sandwich…
The Spirituality of Fundraising
smileycj1 I was recently introduced to a short book, perhaps better labeled as an essay or article, by Henri Nouwen about a Christian approach to selling ideas and organizations. In this…
Where is your identity found?
schmittbe1 “If you can’t do it right, don’t do it at all.” That’s the adage I was taught when I was younger. Now, being the black-and-white person that I am (especially…
REBOUND!
Everyone gets in that funk where we think the world is against us and if we fail, even in one sale, our business will bounce back. Well Jane Porter talks…
The Right Team
GieslerBW1 Just as anything else you choose to sell, selling a team to a player is the same thing. The NFL has been a great example of that in the last…
March Madness Sales
One of the biggest money-makers for the NCAA is the NCAA Division I Men’s Basketball Tournament. Many know this as March Madness. For those of you who don’t know, a…
Use superior knowledge sparingly
Luke Hodde “Don’t sabotage sales with your expertise – use your superior knowledge sparingly.” – Rule 24 Doing IT work, web design, and generally techy and computery stuff for people I learned…
Uninformed in the Information Age
BloodSB1 The largest extent of my sales experience comes from my ten months at OfficeMax in between my senior year of high school and my freshman year at GCC. During this…
Sales and Evangelism
My most uncomfortable sales experience comes from my early teens, and an evangelism seminar that came to my church. The lessons taught an aggressive approach that was meant to quickly…