In high school, I started to get into building computers. I would buy all the parts on Ebay and assemble it myself. The most expensive part is the graphics card. When I bought my graphics card I learned that ebay heavily favors the buyer over the seller. The Card that I got in the mail seemingly didn’t work so I filed a claim with Ebay, they gave me a refund and had me ship the card back, basically no questions asked. In this case the seller actually never responded to the claim so Ebay covered the cost giving me the money that the seller didn’t give back. Because the seller never got back to me, I wasn’t able to send the card back and I got to keep it. The card ended up working later when I tried it on another computer. Somehow I, the buyer, ended up with a free graphics card. I was blown away by just how much this system favors buyers.
Later I ended up selling some graphics cards. Learning from being the buyer I was very cautious. I made sure to help the buyer if they needed anything. I always checked to see if a buyer wanted a return. In one case a buyer was not able to get the GPU working, but I was able to walk them through the troubleshooting process to get it going. All of this goes to show that Ebay’s policies favoring buyers really does make a difference on how sellers treat them. When there are real consequences to having bad customer service, sellers try to avoid this.
Whatever market you are buying or selling in, it is interesting, and helpful, to ask which side does the market favor. Some markets heavily favor the seller. Facebook market place is one example of a seller favorable market. If you buy something that stops working on FM there is no way to return it or get your money back. It’s a cash interaction.
koniecznyjr22 
johncourak23 
taylorjt23
This post is very interesting. I have never bought and sold cards online on eBay, but it sounds like you have some serious experience and know what is right and wrong in the buying and selling process. I connected with you when you talked about Facebook Marketplace and buying and selling with a straight-up cash interaction. I have had some bad experiences with marketplace, especially when I went to buy a golf driver that I was looking into. It is really important to ask questions and know your seller and their intentions/policies before making the purchase. Good job on this post.
I really like how you highlighted the importance of trust and buyer protection on eBay, especially when selling higher-risk items like cards. It’s interesting how platform policies can directly influence seller behavior and customer service quality.