Never Answer an Unasked Question
Picture this: you’re a salesperson at a great company that sells top quality pens and have a sales call coming up. You’re in the meeting with the customer and start…
Picture this: you’re a salesperson at a great company that sells top quality pens and have a sales call coming up. You’re in the meeting with the customer and start…
Some large companies have very specific training techniques that every customer service employee is trained in. For Apple, it’s a five-step process called the Apple “steps of service”. Apple didn’t…
My family once made a trip to REI to purchase a backpack for my sister before she departed on a three-month mission trip to Asia. In the backpack section of…
A good example of an unmotivated salesman was just shown to me when my dad and I tried to buy a mower for our John Deere tractor. We ended up…
I have been an active seller on eBay since 2016 and have learned a lot about sales over this time. In 2020 I began a focused business venture based on…
I have had a very recent experience in the buying world. Up until a few weeks ago when I bought my truck I had not bought much of worth. Obviously…
Throughout the semester, I have found myself on the “hot seat” in our class on multiple occasions. At the time, I was very nervous and did not know what to…
How has Covid-19 impacted the way selling has taken place? How might that affect the way selling is done in the future? These are questions that many business owners, entrepreneurs,…
Looking for Sales Superstars? Maybe you think they need experience in sales, but maybe they do not need to an established salesperson? We have one example of this— Professor Sweet!…
Leaving you kid in the car is one of the many rules that Mattson has good salespeople follow. Yes, this is a sales tactic; no, this is not a literal…